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Managing orders

Keep track of your orders

Visit the Merchandise page and select Orders from the left menu to view a list of all your orders and important details, such as order number, date, customer name, quantity, amount paid, payment method, delivery option, and status (completed, pre-order, open).

Manage your orders

Click on an order to make changes, such as

  • Adjusting the item variation() (i.e. from size small to medium)

  • Updating the answers to the custom questions

  • Issuing a refund

  • Marking the item as collected (the status of your order will automatically update to completed)

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